Kim Stewart, Research
Project Manager from Baptist Community Services in Australia, just completed a week of observation and discussion with the employees of the
Alois Alzheimer Center. Kim became acquainted with Susan
Gilster, PhD and Executive Director of the
Alois Center, when Dr.
Gilster was on a 3 week speaking and consulting tour in Australia l
ast year. Kim, along with other company
representatives, believed that they would benefit from additional information and an observational opportunity at
Alois.
Baptist Community is a large progressive Christian organization established in 1944, providing a continuum of elder care services. It currently operates 22 facilities including some with dementia units and a variety of support programs in the community. As a traditional long-term care provider however, representative Kim was interested in seeking guidance on new and contemporary models that create a more service-oriented environment and staff support programs including training, enhancing relationships and the decision making processes. Kim intends to gain information on these programs as they exist at Alois and replicate them in her own community.
During her week-long visit, Kim observed all aspects of the Center, including a first-hand look at how each department supports the others. Reportedly she gained a better understanding of the importance of an organizational approach to success, serving and including all touched by the facility; residents, families, staff, students and community.
Once Kim returns to Australia she will be sharing her observations and experience. She has expressed a desire to see many of the processes and programs at the Alois Alzheimer Center implemented within the 22 facilities she represents. In addition, both organizations promise to work collaboratively to share information and best practices through joint publications in international journals.
It was a pleasure to have Kim at the
Alois Center and we hope that she will come again. We wish her and the Baptist Community Services great success.
Kim Stewart and Martha Buckley